From the Mailbag - 12/15/2021
VALERIE wants to know whether she needs to upgrade to Windows 11 right now? Can she wait until she buys a new computer in a couple of years?
You do NOT need to upgrade right now. The best way to upgrade Windows is always by buying a new computer with it preinstalled. Microsoft will continue to support Windows 10 until October 14, 2025.
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OREN is looking for a 4TB USB drive. Which brand do you recommend?
I really like the Western Digital Passport drives. Right now, you can get a 4TB Passport for $89 at Amazon (with free shipping). 4.6 out of 5 stars on 26,327 reviews.
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DANIEL AND KARRLY have very poor cell reception in their house. The problem is, the other wireless carriers have no service at all! Any suggestions?
Call Verizon Wireless Customer Service at 1 (800) 922-0204. Tell them you have very poor reception and that you are considering cancelling because of it. Ask them if they will send you a free 4G Network Extender. It is essentially a mini cell tower that connects to your home wi-fi. Again, the key here is to make the Customer Service rep believe that you are fed up and ready to switch to another carrier if the service does not improve. Good luck!
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